That desire is behind the expansion of many administrative services over the years so that we can support our clients in their growth. We encourage staff development which has resulted in long staff retention and those skills and knowledge remaining and supporting both the company and its clients.
That means we don’t stand still for long. As our customers grow, we match their pace. We see our client’s growth as our own so we strive to assist them in their success. This has driven us to being able to provide an ever expanding range of supporting services both in the warehouse and in administration.
Our outlook is flexible and positive – if it can be done, we will do it. We welcome our clients asking for assistance to meet a demand that may arise and help is required. We provide our clients the ability to meet discuss and develop for growth by expanding with them without capital outlay being required from the client to meet that demand, seasonal or long term.
As Chairman of the Distribution Cluster Group, Contract Warehousing Managing Director Rod Giles helped to create opportunities for growth and employment in Manukau City. In particular the Distribution Cluster Group worked with government, education and industry to develop and implement workplace training and qualifications that are recognised and relevant.
Contract Warehousing participated in Gateway, a work experience programme for secondary school students. Contract Warehousing uses Gateway as an opportunity to influence school leavers and to communicate the importance of setting goals and that anyone can achieve if they set their mind to it.
Contract Warehousing’s employment policy has given priority to both new immigrants and long-term unemployed seeking an opportunity to join the workforce. This has resulted in a stable workforce over the years with staff that have remained with the company for long periods. This in turn benefiting all parties and clients with the knowledge, experience and continuality gained.
Contract Warehousing has provided a new perspective on life to numerous people, some of which are now enjoying senior roles and successful, happy lives with Contract Warehousing and other businesses.
Following on from being contacted by a integration organization asking if we would agree to having a intern from Europe join our organization we agreed and had the enjoyable experience of a person from Amsterdam join us for 5 months as a part of their logistics training requirement. It was something that all the staff enjoyed as it added to our own experiences as well.
This has resulted in students that have finished either the bachelor or master’s degrees from Germany, Belgium, France, Finland. China, India & Sri Lanka over the past decade joining us to gain real experience before going out to commence their career or as a educational requirement of finishing their degree.
Why use CWL
NEED A 3Pl or 4PL logistics provider?
We provide a service to clients that do not wish to maintain their own physical presence in the management of stock due to financial constraints, difficulty of managing staff (either due to the principle company being offshore or as a local company) or due to their expertise is in marketing or other fields.
Why be buried in stock management, plant and staff when the local knowledge and systems is obtainable at a known price and easily obtainable?
Immediate advantages of Contract Warehousing being
- Ability to provide for an immediate start if required.
- No capital expense.
- Seasonal capacity and growth flexibility for the future.
- Experience from a long serving team that, since 1978, has been providing the required services to companies from throughout the world for an extensive range of products.
- Providing stock security, full inventory and reporting, customer support and understanding of the requirements from basic services of collection from the wharf to delivery to both business or private clients nationwide and service levels tailored to your individual requirements.
The Director & Key Personnel
Rod Giles | Managing Director and Founder
Rod founded Contract Warehousing in 1978 when he predicted that Closer Economic Relations meant more Australian companies would take advantage of the opportunity to enter the New Zealand market if only the cost of entry was minimised.
Rod’s own career began with farming and finished as head shepherd at the age of 20 on a 16,000 acre sheep and cattle station. He then went and worked for a national automotive parts company where he commenced at the bottom and worked his way through the company for a number of years ending up as area manager in Wellington before going to Australia for a period and working for a National company in Sydney in a similar industry before returning to NZ, married with a family on the way. From here he got involved in the transport industry which resulted in his setting up his own company in the freight industry. It was at this time that he also commenced developing the idea of CONTRACT WAREHOUSING.
From the small beginning of developing the idea of Contract Warehousing the services and the scope of the company has grown considerably from a time when no one understood the concept to a significant business operating in two countries, on the management pillars of innovative, imaginative and progressive.
Rod’s strong and highly ethical attitude has led him to become a respected business leader. He was asked to be Chairman of the Manukau City Distribution Cluster Group, promoting and administering industry interests which lead to his heavy involvement in obtaining support for industry training for people wanting to enter the industry and for those wanting to improve their skills and obtain diplomas and degrees. This lead to him being given an award for services to industry in 2005 as the recipient of the Manukau City Westpac Business Award of “Contribution to the Industry”.
Rod has also leveraged his business to deliver positive results for the wider community, driving an employment policy that welcomes new immigrants and long-term unemployed to the business, and helping to create an awareness of employment opportunities amongst high school students.
Vineeta Lingam | Office manager
Joined the company Jan 2013 and has risen through the ranks to become a key member of the management team. Vineeta manages all new clients during the initial stages to ensure that their requirements are fully understood and that clients get absolute support from the start. She further overseas her team to ensure that the processes and systems are maintained and works closely with Rod Giles as manager and TJ Singh as warehouse manager in maintaining the required standard to provide total service as would be expected.
Tracey Retter | Chartered Accountant
As the company accountant Tracey has now worked within the organisation for over 20 years handling the financial affairs not only for Contract Warehousing Ltd but also many of our clients with their GST requirements through to full monthly management accounts. As part of our client support Tracey is able to assist our international clients with advise in setting up to operate in NZ having worked with numerous companies over the years.
Tejinderpal (TJ) Singh | Warehouse Manager
TJ joined the company in 2016 and with his diploma’s in Import and Export commenced in working and then managing the Inward Goods department and rising through the ranks to become warehouse manager working closely with Vineeta as office manager and Bali Singh as operation , pick, pack & despatch.
Balwinder ( Bali) Singh | Operations
Bali joined the company in 2016 and with his Diploma in Business management commence working in the warehouse taking on the initial role of key account manager warehouse. From there he has risen through the rank to become Operation manager Picking packing & despatch working with his large team in maintaining the flow as it change from hour to hour, day to day , season to season.
John Devery | New Zealand Manager | Amacron Equine Limited
CWL knows and values the concept that Customers come first. We have been a customer of CWL for some years now and have found their ongoing service to be "absolutely brilliant” in all areas of commercial storage, product handling, and delivery. Their admin staff are always a pleasure to deal with and no task is too hard for them to action promptly. I would totally recommend CWL to any business or organisation seeking a quality nationwide storage and delivery service.
Winston Penn | Nylex Limited
John Evans | Demden International Limited
Your company has handled our Denka CSA concrete additive in bulk for over twenty years. Occasionally we’ve had customers put us on the spot and Rod has gone out of his way to get it out the door - he’ll drive the truck himself or put it in the back of the car and drive it out to the airport, if that’s what it takes to make it happen.
Lynn Pullan | Idour Imports Limited
CWL is a company that makes the effort to understand their customers needs and products. As a company we were impressed that before submitting a quote the Managing Director took the time to go to a retail store to look at our product and gain an understanding of who we were as a company. As a result of CWL taking the time to check out our products, to ask questions of us, we have found ourselves being looked after by a company who understood our business before taking us on as customers. The way this company operates has freed our time up to deal with real issues not issues caused by our logistics contractor. Due to the clarity of the reporting we are now able to access our customers are happier and have much more confidence in our ability to respond to their orders. The communication with the staff at CWL is first rate and this allows us to respond promptly to our customers. Issues are few and dealt with immediately, something that enables us to have full confidence in CWL supporting us and helping us to grow our business. I would not hesitate to recommend them to anyone requiring 3PL services.
Peter R. McArthur | PR McArthur Limited
My company has used the services of your company for 16 years to handle the storage and distribution of our Medical and Veterinary Products. During this period, I have been impressed with the massive growth of your company, including the implementation of ever-improving systems borne out by ISO Accreditation
David Heap | Thompson New House Publishers Limited
We have been clients of your company for over 10 years and have had nothing but outstanding service in that time. You have always met or exceeded our levels of service
Ken Day | Xsell International Limited
As a sole trader your organisation allows me to travel and be absent from my office knowing that customer enquiries and orders will still be dealt with in your usual efficient manner. This service is invaluable as it lets me get on with the other problems and pressures of being in business today.
David Axton | North Queensland Batteries Pty Limited
In the past couple of years we have found your organisation faultless in getting the job done professionally, and if anything you guys have become a benchmark in the way we strive to run our own operations, you can be proud of your organisation and the people working for
Rose Kilgannon | Atlantis Bathroom Style Limited
“I have been using CWL to store, pick and dispatch the orders for my small business for nearly 3 years. Everyone on the team at CWL is diligent, knowledgeable and will always go the extra mile to look after me and my customers. Communication with the team is easy and fast which is especially important for me as I’m in Australia. They are always improving their services. For these reasons I highly recommend CWL to other businesses.”
Mick Egan | Director Logistics Juice + Company PTY Ltd
Having been with CWL since 2016, I can say that it has been a trouble-free arrangement. Nothing is too much of an issue and the ability to be in touch via email and have an immediate response is excellent.
With the addition of a new and improved customer portal, everything is now at our fingertips for reporting including some reports built for our specific needs.
Thank you CWL!!